NEC
          
        
        
          becomes
        
        
          strategic partner
        
        
          in
        
        
          
            Hutchison
          
        
        
          
            Telephone
          
        
        
          and
        
        
          
            H3G HK
          
        
        
          .
        
        
          Agreement with
        
        
          
            NEC
          
        
        
          to increase
        
        
          the Nov. 2001
        
        
          order of 3G
        
        
          videophones from
        
        
          one million to two
        
        
          million.
        
        
          Agreement with
        
        
          
            THQ Inc
          
        
        
          to
        
        
          develop and
        
        
          publish gaming and
        
        
          entertainment
        
        
          content in the UK.
        
        
          In November,
        
        
          announces tariff
        
        
          plans for
        
        
          “Founder’s Club”
        
        
          in Italy and begins
        
        
          receiving
        
        
          reservations via its
        
        
          website.
        
        
          Italian
        
        
          Communications
        
        
          Minister makes
        
        
          first videophone
        
        
          call over the
        
        
          
            3
          
        
        
          UMTS commercial
        
        
          network.
        
        
          E
        
        
          30 million
        
        
          advertising
        
        
          campaign begins
        
        
          in Italy.
        
        
          S
        
        
          PHERE
        
        
          19
        
        
          
            3
          
        
        
          throws
        
        
          “Trendsetters
        
        
          Parties” in Rome
        
        
          and Milan.
        
        
          Handsets
        
        
          arrive.
        
        
          
            Aesthetically Teasing
          
        
        
          W
        
        
          HEN THE 3 ADVERTISING CAM-
        
        
          paign kicked off in Italy in
        
        
          November, it disrupted the usual rules of
        
        
          advertising and made an immediate impact.
        
        
          Italians, who are used to being surrounded
        
        
          by beauty, were immediately drawn to the
        
        
          distinctive imagery. No products or
        
        
          services were actually featured – just
        
        
          strong images of people: a matador, a nun, a
        
        
          beautiful woman – and a particular
        
        
          attention to the 3 values, or emotions,
        
        
          associated with each colour.
        
        
          Both the poster and video campaigns put
        
        
          the user at the centre, with the 3 services
        
        
          offering the opportunity for individuals to
        
        
          magnify their creative and communicative
        
        
          potential.
        
        
          The underlying message was simple: 3 is
        
        
          not about the technology but about life
        
        
          itself – fantasy, emotion, drive, passion,
        
        
          simplicity and surprise.
        
        
          “The first part of our strategy has been
        
        
          to present our brand and its values before
        
        
          anything else,” says Vincenzo Novari, Joint
        
        
          CEO of 3 in Italy. “We are out of the
        
        
          ordinary both from a marketing and
        
        
          advertising point of
        
        
          view.” We then moved
        
        
          onto the second phase,
        
        
          which is inversely
        
        
          proportional to the
        
        
          initial one: at first, we
        
        
          decided to eliminate
        
        
          products and services
        
        
          and concentrate on the
        
        
          brand; now, the stories
        
        
          are told through the
        
        
          application of some of
        
        
          our services.
        
        
          The company also selected 333 VIPs to
        
        
          be the first customers.They were invited to
        
        
          two parties in Rome and Milan and were
        
        
          the first to receive, test, and give their
        
        
          impressions of the videophones.
        
        
          Additionally, dealers throughout Italy
        
        
          have been visiting the places frequented by
        
        
          high-spenders, who include technofans,
        
        
          trendsetters and professionals on the move
        
        
          (3’s early target market), to engage them on
        
        
          the benefits of 3.
        
        
          “It might seem that our approach is
        
        
          more ‘top-class focused’ than the one
        
        
          chosen by our UK colleagues,” says Novari.
        
        
          “This is partly true, but we are dealing with
        
        
          two very different markets. We are
        
        
          brothers, but not twins.”
        
        
          Italy is the leading player among
        
        
          the densely populated countries on a
        
        
          continent where mobile communications
        
        
          are part of daily life for millions. (90%
        
        
          of the population uses mobile phones,
        
        
          compared to 51% in the US and 80% in
        
        
          the UK.)
        
        
          “To us, this means that the ‘pinnacle’ is a
        
        
          very fertile place to launch the most